Cooper Communication - telecommunications, consumer electronics, and IP technology consultants - Northern Rivers, Tweed and Gold Coast

ComVirt – Virtual Reception

ComVirt is a company providing professional inbound/Outbound call handling solutions for Small to Large businesses at an affordable investment price, whilst increasing their productivity, saving money, and adding a professional appearance over the phone. Our call centre and services are all based locally in Australia using Australian employees.

We service businesses of any size helping them to cope with day to day call volumes, allowing the business to move forward and get the work at hand completed. For some businesses the cost to outlay for a full time receptionist is too much, and adds further responsibility. At ComVirt we have invested in high class systems and solutions to enable us to work efficiently and professionally as if we are a part of our client’s staff, whilst taking the stress out of their day to day operations. We have a wide range of products to suit particular businesses and different call volume types

Virtual Receptionist - Our virtual receptionist solutions are designed for tradesmen to small businesses that require a receptionist to handle incoming calls but do not have the capital to invest in a full time receptionist. This enables work at hand to be completed faster without stopping every 5 minutes to take calls. Our virtual receptionist also adds a professional appearance to the business, as all calls are answered with a personalised greeting, the calls are then transferred to a specific number/Person or messages are taken then emailed or texted via SMS to specific phone number. Our service ensures all valuable calls are not missed, whilst increasing productivity for a fraction of the price a full time receptionist would cost.

Inbound/Outbound Call Centre Solutions – Our Inbound/Outbound call centre solutions are suited to businesses of any size needing to outsource work. We can adapt our technology and staff to suit particular requirements such as Inbound call handling for marketing campaigns, sales events, sales order processing, technical support hotlines, complaint handling and Outbound call handling for sales/Lead generation, Cold calling etc. Please contact us to discuss possible solutions

Holiday Relief Solutions – Our Holiday Relief Solutions enable tradesman and small business operators to go away on holidays whilst maintaining a presence in the market place for existing clientele, and without losing potential new clientele to competitors by closing the doors. The new business gained from our solutions could pay for your time away

Call us on 1300 972 104 for more information