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Samsung is a global leader in the manufacture and supply of innovative consumer electronics, mobile telephony and IT products. It is one of the world's largest companies with global turnover exceeding $110 billion and more than 158,000 employees.
Through innovative technology, distinctive designs, and a dual focus on convenience and value, Samsung has remained at the forefront of the digital revolution. A premium brand image has also powered Samsung's growth in the telecommunications category.
In 1989 Samsung entered the Australian telephone systems market as a supplier of Telstra's Commander HX products before introducing its own brand in 1996. In that time, Samsung has established a strong reputation for cost effective, feature rich and reliable systems. Based on its success, Samsung Communications continues to invest in the local market to secure its position as the leading communications solution provider for small and medium business.
The Samsung OfficeServ range integrates the latest developments in Internet Protocol (IP) technology with the intelligence and stability of traditional telecommunications technology. –the Samsung OfficeServ range has a suitable converged communications solution for any sized business – from small single site businesses to large multi-site enterprises..
Today, Samsung Communications provides best-in-class unified communications, IP telephony and mobility solutions to businesses through its Accredited Partner channel to leading private sector businesses and Government organisations around Australia, Fiji and Papua New Guinea. Samsung Communications delivers state-of-the-art communication solutions that improve efficiency, collaboration, customer service and competitiveness for its customers.
Download the Samsung Corporate Brochure
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Samsung’s OfficeServ 7000 Series communications platform places the power of convergence in the hands of today’s growing businesses. Taking full advantage of industry leading convergence technology, the OfficeServ Series reduces communications costs with a single platform for voice and data, wired and wireless communications as well as traditional voice and IP (Internet Protocol) telephony.
Samsung Electronics, a world leader in the electronics market and a renowned provider of superior and affordable technology solutions, has developed the system based on expertise in wireless communications, digital technology and core networks.
In the past, only the largest companies could afford technology of this calibre. With the OfficeServ 7000 Series, Samsung has leveled the playing field for today’s small, medium and large-sized businesses with an affordable, easy to use converged communications system.
SIMPLE | SCALABLE | AFFORDABLE
- OfficeServ 7030 up to 20 users
- OfficeServ 7100 up to 25 users
- OfficeServ 7200S up to 50 users OfficeServ 7200 up to100 users
- OfficeServ 7400 up to 400 users
Visit here to find out more about the individual Ip Phone Systems
Or download Samsung OfficeServe 7000 Series Brochure
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A single solution that manages your communications more effectively and economically
The OfficeServ 7000 Series provides a range of expandable communication platforms that install and configure easily to empower your business with access to voice and data solutions throughout your office complex, and remote sites.
There are endless practical advantages in using one platform to deploy voice, data, video and wireless. One of the most attractive benefits is the ability to experience the dramatic cost savings of harnessing the power of the Internet for high-quality VoIP (Voice over Internet Protocol) communications. The fact that the OfficeServ 7000 Series features a modular design that easily accommodates business growth is another drawcard. This advanced system also allows you to add powerful applications that provide remote workers and branch offices with the same voice and data capabilities as your on-site team.
By streamlining and unifying your business communications, the OfficeServ 7000 Series is the converged system that improves workplace productivity and significantly reduces communications costs. It’s the competitive advantage no business should be without.
Visit here To see the individual options with Samsungs IP Phone Systems
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| Digital, IP & Multimedia handsets |
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The OfficeServ 7000 Series supports a range of stylish, easy to use ergonomically designed digital and IP handsets.
All handsets feature large clear displays, with intuitive menu driven prompts that ensures your staff can easily use and maximise the benefits of the system - from making and receiving calls, call forwarding , paging. and providing direct access to voice mail, call logs, and system directories. One touch soft keys can be programmed to suit specific requirements for individual users, such as one button access for selected internal extensions with associated LED status display, or alternatively used for commonly accessed features or speed dial numbers.
All Samsung handsets are handsfree and are headset compatible.
Samsung Multimedia Telephone (SMT) range of IP handsets are designed to provide an exceptional multimedia communications experience by maximising the benefits of the latest developments in IP technology and audio quality. The SMT range delivers true business grade quality in all respects.
Samsung OfficeServ SMT UC range of handsets provide advanced Unified Communications (UC) collaboration features such as presence information, instant messaging, video (via USB camera) and audio and video recording* either via the intuitive display on the handset* or seamlessly integrated with the OfficeServ Communicator UC application on your PC. The UC handsets also utilise the open architecture of XML allowing access to the rich world of customised software applications by integrating the handset displays and soft keys.
Visit here to view our recommended Digital Ip Handsets
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IP Telephony - The Virtual Enterprise becomes reality
IP telephony can liberate you and your staff from the rigidity of conventional corporate infrastructure. With the OfficeServ 7000 Series staff members working from home or departments operating out of satellite offices have full access to the internal communications system, regardless of distance, and enjoy exactly the same handset functionality as an internal digital handset.
For multi-site environments, the Samsung OfficeServ 7000 Series communications platform allows you to create a secure, seamless and scalable network across multiple locations, including branch offices and remote and mobile workers wherever they may be.
The OfficeServ 7000 Series uses Samsung Proprietary IP Networking (SPNet); a feature that enables OfficeServ systems to be networked over wide area data connections (WAN). This accommodates everything from simple call forwarding and transfers to advanced features such as centralised operators and call distribution across sites.
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Mobility – An impressive level of workplace flexibility
To maximise productivity Samsung’s mobility solutions keeps mobile workers connected via handsets, laptops, or mobiles when away from their desks.
If you have staff that are mobile within your workplace, then Samsung wireless mobility solutions allows them complete freedom to move around the office, while still being able to take and make calls, and access system features. The OfficeServ 7000 series delivers clean, crisp voice quality across wireless LAN access points to feature-rich, menu driven wireless handsets.
If you have staff that are mobile outside of your workplace, then Samsung’s OfficeServ mobile extension (Mobex) application enables mobile phones (or other devices) to be seamlessly connected to your office system. Up to five numbers (mobile phone, home office, etc) can be paired with a deskphone, and can be programmed to ring simultaneously for incoming calls, so your key staff will always be contactable, and will never miss that important call again.
The optional Samsung Mobex executive feature can also allow users to access advanced system features from their mobile phone, for instance, transferring calls back to the office or setting up conference .
With a Microsoft Windows-based Softphone, mobile staff that regularly work away from the office can also enjoy the full functionality of their desk phone on their PC. As long as they have internet access, either from hotel rooms, airport lounges or wi-fi hot-spots, users can be contacted by their colleagues, have access to their voicemail, be in touch with customers and can make calls via their Softphone for a fraction of normal call costs.
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The OfficeServ 7000 series gives your business an all-in-one voice and data solution that saves on communications costs by eliminating divergent systems, bottlenecks and competition between voice and data streams.
LAN Interface Module: Layer 2/3 Ethernet Switch Options
The choice of basic unmanaged switches through to a fully managed and secure switching matrix are available on the OfficeServ 7000 Series. It is capable of providing solutions including VLAN separation of voice and data, power over ethernet supply to IP phones or wireless access points and separate DHCP management of both IP phones and in-house PCs. Security Policy options that include IP addresses and MAC access lists are configured via the built in WEB management tool.
The OfficeServ range of products all support Policy Management and Quality of Service (QoS) in order to provide prioritised communications services.
Routing, Firewall and Intrusion Detection
Industry standard data security is provided as a first line of defence against network attacks and unauthorised access.
The OfficeServ 7000 series has powerful in-built security with enterprise class intrusion detection, denial of service and firewall capabilities to provide a secure gateway to your network without compromising the security of your business.
In addition, policy enforcement and content filtering are supported to further enhance security, providing complete functionality and flexibility to deliver secure internet and intranet access.
VPN (Virtual Private Network)
The system is optimised for VoIP and VPN tunnelling. It can provide enhanced and secure data networking to remote office locations, home workers and mobile staff with the optional inclusion of data encryption for added piece of mind.
Several data modules can be combined in your OfficeServ system to create a fully manageable, expanded data infrastructure.
Visit here to find out more about the individual capabalites of the OfficeServe 7000 Series |
Samsung Messaging Solution
To make your business so much more efficient the Samsung OfficeServ Messaging Server provides advanced call messaging and processing features such as voice mail, auto attendant, call queuing and faxmail. Simple to use, Samsung voice mail puts the user in control. At the touch of a button each user can record their own personal greetings, create and send messages to a group and record personal reminders and conversations. Users can communicate more intelligently with callers using different greetings and employ call routing based on time of day, day of week, caller ID and direct in-dial… customisation has never been more flexible, professional and efficient.
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 Enhanced collaboration. Greater Mobility. Increased Flexibility.
Now there’s an integrated communications application that can help you achieve all three. – with the end result of improving productivity and providing better service to your customers.
With Samsung OfficeServ Communicator and Messenger applications, you can seamlessly bring together voice, video and instant messaging capabilities at a price to match your business size. With the big business collaboration capabilities of OfficeServ
Communicator and Messenger your staff will have the tools to collaborate easily, fostering faster decision making, better service and business growth.
OfficeServ Communicator provides improved call control with point and click convenience from your PC. Simply click to dial from MS Outlook, or return a call from a call log displaying all your incoming, outgoing and missed calls. With OfficeServ Communicator one-to-one video is a simple reality and lets you see co-workers with a click of a mouse, and you can easily record audio and video conversations* to your local PC for later review.
OfficeServ Messenger# adds instant messaging, collaboration and presence awareness functions to improve communication and productivity for staff that are dispersed over multiple locations or remote sites, or even over a large premises.
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