IT SERVICES

Professional IT services refer to a range of technology solutions that are provided by trained and experienced IT professionals. These services aim to help businesses improve their technology infrastructure, enhance their operations, and achieve their goals.

  

Help Desk

Looking for a solution to streamline your customer support operations and improve customer satisfaction? Our help desk services provide a comprehensive and cost-effective solution to meet your needs. With a team of highly trained IT professionals, we can help you resolve technical issues efficiently, improving response times and customer satisfaction. Enjoy peace of mind knowing your support operations are in good hands.

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MANAGED IT SERVICES

Managed IT services help businesses manage their technology infrastructure with expert support available 24/7, allowing them to focus on their core operations. Benefits include:

Proactive Maintenance: Regular monitoring and maintenance of technology systems to prevent downtime and ensure maximum uptime.

Expert Support: Access to a team of highly trained IT professionals who can provide technical support and troubleshoot issues quickly.

Cost Savings: Managed IT services often result in cost savings as compared to hiring a full-time in-house IT team.

Enhanced Security: Implementing and maintaining advanced security measures to protect against cyber threats and data breaches.
 

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CLOUD SOLUTIONS

Are you looking for a flexible and scalable solution to improve your business's technology infrastructure? Take a look at the benefits of our cloud solution:

  1. Increased Mobility: Access your data and applications from anywhere, on any device, at any time with our cloud solutions.
  2. Scalability: Our cloud solutions can scale to meet your changing needs as your business grows.
  3. Improved Security: Advanced security measures protect your data, reducing the risk of cyber threats.
  4. Cost Savings: Reduce costs associated with on-premise hardware and software maintenance and upgrades by utilizing the cloud.
  5. Access to Expertise: Our IT professionals can help you leverage the power of the cloud to achieve your goals.

BACKUP & STORAGE

With our backup and storage solutions, you can protect your critical data from loss or damage, ensuring it is always safe and readily accessible. Our solutions also offer:

  1. Data Protection: Our backup and storage solutions ensure data safety with multiple protection layers.

  2. Scalability: Our storage solutions can scale to meet your changing needs as your business grows.
  3. Cost Savings: Reduce costs associated with managing hardware/software by using our storage solutions.
  4. Increased Productivity: Our solutions allow quick and efficient access to data, boosting productivity and minimizing downtime.
  5. Access to Expertise: Our team of experienced IT professionals can help you optimize your data storage and backup strategy.

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Office 365

Looking for an all-in-one solution to enhance your business's productivity and communication? Office365 provides a suite of powerful tools, including email, calendar, word processing, and more. Plus, it offers:

  • Increased Mobility for your team to work from anywhere, on any device.
  • Scalability to match your business growth and changing needs.
  • Improved Security to safeguard your data against cyber threats.
  • Cost Savings by reducing expenses of on-premise software.
  • Access to Expertise from Microsoft, a leader in software development.

Learn more about Office365 today.

Call  OR  Request onsite business consultation
 

 Call  OR  Request onsite business consultation

 

"A client of mine who was purchasing a business asked me for some advice regarding phone services and systems -
I referred him to Casey Cooper and he is extremely happy with the quality of the service and Casey's expertise in dealing with the Telco supplier
- fast friendly expert support, saving hours of time on the phone with Telstra - thanks Casey - more clients heading your way!"
Regards Geoffrey Colwill

  

IT HARDWARE

With a wide range of hardware options available, including computers, servers, storage devices, and more, we can provide the hardware you need to meet your specific needs. We also offer a number of benefits:

  1. Improved Performance: Designed to deliver high performance, our hardward solutions ensures your team is productive and efficient.

  2. Scalability: As your business grows, our hardware solutions can be scaled to meet your changing needs.

  3. Cost Savings: You can take advantage of competitive pricing and reduced costs associated with purchasing and installing hardware.

  4. Increased Reliability: Our hardware solutions are designed for reliability and durability, you can count on them for years to come.

  5. Access to Expertise: You have access to our experienced IT team who can help you optimize your technology infrastructure.

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BUsiness continuity

With our business continuity solutions, you can minimize downtime and protect your critical operations, ensuring your business is always able to meet the needs of your customers and stakeholders. Our solutions also offer a number of other benefits, including:

  1. Data Protection: Keep your critical data safe and accessible during disasters.
  2. Scalability: We can scale our solutions to meet your growing business needs.
  3. Improved Security: Utilize advanced security measures to reduce cyber threats.
  4. Cost Savings: Reduce the costs associated with managing hardware and software.
  5. Access to Expertise: Get help from experienced IT professionals for your business continuity strategy.

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NETWORK DESIGN & CONSULTANCY

Is your business's network in need of optimization? Our network design and consultancy services can help you build a network that is reliable, secure, and efficient. Our services also offer a number of benefits, including:

  1. Improved Performance: Optimize your network for productivity and efficiency with our design and consultancy services.
  2. Scalability: Ensure your network can meet your changing needs as your business grows with our design and consultancy services.
  3. Increased Security: Protect your network from cyber threats with our advanced security measures through design and consultancy services.
  4. Cost Savings: Reduce your network management and maintenance costs by using our design and consultancy services.
  5. Access to Expertise: Gain access to experienced IT professionals to optimize and ensure the success of your network through our design and consultancy services.

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Cooper Communications has a reputation for providing innovative and customized communication solutions to meet the specific needs of its customers. Our team of Business Accredited experts have the experience to help you improve your business's productivity and efficiency with innovative technology.
 

HEAD OFFICE: 1300 972 104
TWEED COAST + NORTHERN NSW: 0266 222 456
GOLD COAST + BRISBANE: 0755 131 355
GRAFTON + COFFS HARBOUR: 0266 411 234